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Pre-sale problem

  • Q What’s your product range?

    A Our product range includes eco-friendly packaging bags and relevant green product as biodegradable and home compostable unsealed bags,slider bag,clothing bags, zipper bags, garment bags, handle shopping bags and mailing bags.
  • Q Dose your bag products contain traditional plastics like polythene?

    A All of our produced bags are not contain any polythene. Our biodegradable packaging bags are made of PBAT and PLA material which reach the standard of biodegradable and compostable standard.
  • Q What is your biodegradable compostable bags shelf life and how to storage?

    A All bags will have 12-18 month shelf life but all depends on the temperature and humidity of the storage environment. We suggest to keep the products in a dry warehouse and avoid direct sunshine.
  • Q What certificates do you have for your products?

    A Our biodegradable packaging bags have EU13432, TUhV, HOME COMPOST, INDUSTRIAL COMPOST and BPI certifications. The material safety conforms to EU2016/1416 and REACH directives and suitable for food-contact packing.

  • Q Can you provide samples? How about the cost and lead time?

    A Yes, we'd like to provide some free samples for quality evaluation (exist stock or standard size). The shipping fee will be covered by your side. If you need sample with customized size and logo, we will charge a sample fee, and lead time will take around 7-15 days.

  • Q May I custom own-brand products?

    A We welcome customized size, logo, thickness and color. Free design service is available.Popular format as Al,CDR and PDF.
  • Q What information should I provide to get the quotation sheet?

    A - The demand quantity;  faq
    - The size, color, thickness and printing design;
    - Any special requirement;
    - Delivery address; (for calculate the shipping cost)

  • Q Why should you buy products from us instead of other suppliers?

    A A:Communication is our main motivation, and we will answer questions for customers as quickly as possible. We have best service, complete machinery and equipment, 20 years production experience and strong technical capabilities, so we can meet your innovative ideas.
  • Q lf my order quantity is less than the minimum quantity?

    A lf conditions permit, we can produce a batch of products for these customers under their own conditions.
  • Q Are your company a manufacturer or trading company?

    A We are manufacturer with 20 years of experience.